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General FAQ

What is your return policy?
Do I have to be over 18 to purchase your products?
I don't want to receive your newsletter, how do I unsubscribe?
Can I purchase TW Trade products in retail stores?
My product arrived broken! What do I do?
Can I purchase TW Trade products and sell them in my store?
My question isn't listed on this FAQ, how can I contact you?

Products FAQ

What if my product arrives defective?
Where can I find a full list of ingredients for your products?

Shipping FAQ

When will I receive my purchase?
What countries do you ship to?
How much is shipping?

Warranty FAQ

My dog ate my vibrator, am I covered?
When does my warranty begin?
Can I make a warranty claim at a retail store?
How do I make a warranty claim?